FAQ

FAQ

Here are a few of the frequently asked questions. To provide you with the

best customer experience, your feedback is greatly encouraged. If you

have any questions please send us an email at

support@pandagoal.com

Q. Where do you ship from?

A. We ship from our partnered warehouses & factories located in US &

China. So, please expect your items to be shipped separately (if you order

more than one item) as different factories specialise in different areas of

manufacturing.

Q. How long will it take for my items to arrive?

A. It will usually take 7-30 business days for all orders to arrive. Shipping

times vary from product-to-product; based on demand and shipping

location.

Q. How long will it take to receive a tracking number?

A. It will take usually between 2-5 business days.

Q. Where can I place an order from?

A. You can place an order from any country, we ship Worldwide.

Q. Is shipping really FREE?

A. Yes, shipping is Free Worldwide on most items. One some items, we

have Free Shipping over $75.

Q. Where is you company located?

A. We have an office in the beautiful country: India; Supply warehouses

in: USA; High-Quality vendor contacts in: China

Q. Which currency will I be charged in?

A. We processes all orders in USD. While the content of the cart is

displayed in several currencies, you will checkout using USD at the most

current exchange rate.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their

orders.

Please contact us if you don’t receive one within 24 hours.

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to support@pandagoal.com

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex

and also Paypal

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for followup

and to send newsletters of our promotions and coupons for discounts.

Q. Will I (the customer) have to pay customs?

A. For most countries you will not have to pay customs, but it depends

where are you located and if you order more than 1 piece.